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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cherie Cooper

Cherie Cooper

October 7, 2025

5  out of  5
rating by Cherie Cooper
"Brittney was my agent and she was very helpful and intuitive for my needs I appreciate her being so helpful and understanding. She was very patient and explained many different aspects of insurance policy’s these days thanks again Brittney for your patience and help 🤩"
We responded:
"Cherie, I'm so glad to hear you had a great experience and that Brittany was able to help you! Thank you so much for the 5 Star Review and thanks for your business! Bp"
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Lake Runner

October 7, 2025

5  out of  5
rating by Lake Runner
"Spoke with Lishawna today about comparing car insurance. She was quick to get us the info we needed and we are now saving $550+ per year. Everything is all set with no hassle or issues. We appreciate the “feels like family” experience and exceptional care from Lishawna for what we need."
We responded:
"I'm so glad to hear you had about your experience with my agency and that Lishawna took great care of you! Thanks for the wonderful compliment and the 5 Star Review! Thank you for your business and welcome to the family! Bp"
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Steve Cummings

October 7, 2025

5  out of  5
rating by Steve Cummings
"excellent and timely service from Brittany and saved some money, too. Great experience"
We responded:
"Steve, thanks so much for the compliment and the 5 Star Review! We appreciate your business! Welcome to my agency! Bp"
Profile photo of John Sininger

John Sininger

October 2, 2025

5  out of  5
rating by John Sininger
"I got an insurance quote much cheaper than my current insurance. They did an awesome job fixing this for me."
We responded:
"Thanks so much for the compliement and for the 5 STAR Review John! We appreciate it! Thanks for your business and welcome to our agency! Bp"
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McKinley Boyer

September 26, 2025

5  out of  5
rating by McKinley Boyer
"Brian is wonderful to work with. Easy to talk to and caring"
We responded:
"McKinley, thank you so much for the 5 Star Review and the gracious compliment! The feeling is mutual! It's a pleasure to do business with you! Bp"
Profile photo of John John

John John

September 25, 2025

5  out of  5
rating by John John
"Very good at their job and very professional also I was very pleased with all my guestions answered.Thank you Heather"
We responded:
"John, thank you so much for the kind words and the 5 Star Review! We truly appreciate the compliment! I'm glad to hear Heather was able to take care of everything for you. Thanks again and welcome to my agency! Bp "
Profile photo of Tina Kinney

Tina Kinney

September 20, 2025

5  out of  5
rating by Tina Kinney
"Lishawna exemplified knowledge and understanding of the coverage that I needed for both, vehicle and home insurance…she saved me a lot and also better coverage! Not only a great insurance company but also Brian Payne, the company agent, saw me in public and acknowledged me as being part of the State Farm Family! Now what Insurance Company does that???!!!🤗"
We responded:
"Tina you've been part of our family for a long time, we just made it official! Thank you so much for the kind words and the 5 Star Review and thank you for your business! Bp"
Profile photo of jake truesdell

jake truesdell

September 15, 2025

5  out of  5
rating by jake truesdell
"Very nice people and good price!"
We responded:
"Thanks for the compliment and the 5 Star Review Jake! We appreciate your business! Bp"
Profile photo of Joyce Manley

Joyce Manley

September 3, 2025

5  out of  5
rating by Joyce Manley
"Very friendly and reasonable price."
We responded:
"Hi Joyce! Thank you so much for the compliment and the 5 Star Review! We truly appreciate it! Thanks for your business! Bp"
Profile photo of John Mack

John Mack

August 26, 2025

5  out of  5
rating by John Mack
"Heather was wonderful, super, kind, terrific, pleasant, and a very knowledgeable lady as she signed up my family for homeowners insurance and insurance on our four vehicles. What a great employee you have! Thank you! John & Lois Mack, and daughter, Barbara Malka"
We responded:
"John thank you so much for the wonderful compliment and the 5 Star Review! I'm so glad to hear you had a great experience with Heather! Thank you for your business. We're all very happy to have you and your family come on board with my agency! Bp"
Profile photo of Jennifer Ruggles

Jennifer Ruggles

August 12, 2025

5  out of  5
rating by Jennifer Ruggles
"Lishawna is so sweet and was awesome. She was so quick to respond with a quote. Answered all my questions in getting me the right coverage and always a pleasure to work with."
We responded:
"Hi Jennifer! I'm glad Lishawna was able to take great care of you! Thank you for the kind words and the 5 Star Review! Thank you for your business. We appreciate you! Bp"
Profile photo of John Keaton

John Keaton

August 11, 2025

5  out of  5
rating by John Keaton
"Brittany was awesome"
We responded:
"Thanks for the compliment and the 5 Star Review, John! We certainly appreciate it and thank you for your business! Bp"
Profile photo of James Bradford

James Bradford

August 1, 2025

5  out of  5
rating by James Bradford
"Was paying $113/ with a $2,000 deductible through progressive for 7 years. Brittany here at state farm got me a better rate with $123/Month $500 deductible. Defiantly recommended giving her a call if your looking for better rates."
We responded:
"Hey James! Really glad to hear the you had a great experience switching to my agency! Thanks so much for your business and thanks for the 5 Star Review!"
Profile photo of Gretchen Usleaman

Gretchen Usleaman

July 29, 2025

5  out of  5
rating by Gretchen Usleaman
"Brittany was great to work with and saved me quite a bit of money. She made the process to switch to State Farm very easy!"
We responded:
"Hi Gretchen! Thank you for the compliment and the 5 Star Review! I'm glad you had a great experience switching to State Farm and my agency! Thank you for your business! Bp"
Profile photo of Melissa Hamm

Melissa Hamm

July 23, 2025

5  out of  5
rating by Melissa Hamm
"Brittany and Brian got me estimates and insurance coverage in one day. Great deal!!! Thank you guys for making me feel totally covered. Like the saying goes, "when you need them, State Farm is there.""
We responded:
"Thanks for the compliment and the 5 Star Review, Melissa! We certainly appreciate it and thank you for your business! Bp"
Profile photo of Karen Jandes

Karen Jandes

July 18, 2025

5  out of  5
rating by Karen Jandes
"Heather was very helpful and was very nice. I would recommend this insurance firm to everyone."
We responded:
"Hi Karen! I'm so glad Heather was able to help you! Thank you very much for the compliment and the 5 Star review! We appreciate you! Bp"
Profile photo of Keny Craig

Keny Craig

July 15, 2025

5  out of  5
rating by Keny Craig
"Brittany spent time working through the coverage options to save us a tremendous amount of money. We previously had car insurance through Allstate, Progressive, and our home policy through Grange. We are grateful for her willingness to be thorough! Very friendly and personable :) Look forward to establishing business with this agency."
We responded:
"Keny, thanks so much for the wonderful compliment and for the 5 Star Review! I'm glad you had a great experience with Brittany. Thank you for the opportunity to help and thank you for your business! Bp"
Profile photo of Lyndsay Combess

Lyndsay Combess

July 15, 2025

5  out of  5
rating by Lyndsay Combess
"Brittany is amazing! I was having trouble getting logged into the app and set up with a new feature and she walked me through the whole process, ensured I had everything squared away, and even followed up with me afterward. She is extremely patient, personable and helpful. When I call State Farm and she answers, I know I'm in good hands!"
We responded:
"Hey Lyndsay! Thanks so much for the 5 Star Review and the wonderful compliment! It's great to hear Brittany was able to help resolve your issue and provide remarkable service to you! Thank you for your business! It's a pleasure to serve you! Bp "
Profile photo of Tammy Spillman

Tammy Spillman

July 14, 2025

5  out of  5
rating by Tammy Spillman
"Brittany was very helpful. She signed me up for a new policy. She went on to explain other policies I may be interested in. Very friendly staff. I would recommend calling and talking to her about saving you money like she did for me. Thank you Brittany for all your help."
We responded:
"Hi Tammy! Thank you for the wonderful compliment and the 5 Star Review! I'm happy to hear Brittany was able to help you and provide remarkable service! Thank you for your business! It's a pleasure to serve you! Bp"
Profile photo of J. Richard Reid

J. Richard Reid

July 7, 2025

5  out of  5
rating by J. Richard Reid
"Great office! Very helpful!! I appreciate how efficient they always are!"
We responded:
"Thank you for the compliment and the 5 STAR Review! Thanks for your business! We appreciate the opportunity! Bp"
Profile photo of Tara Watson

Tara Watson

July 3, 2025

5  out of  5
rating by Tara Watson
"Lishawna was awesome. She was so quick to respond with a quote. Answered all my questions, and was a pleasure to work with. Plus their premiums were extremely lower than our current provider. Highly recommend!"
We responded:
"Thank you so much for the 5 STAR Review Tara! I'm so glad to her you had a great experience! Thank you for your business! Bp"
Profile photo of Paul Stanley

Paul Stanley

June 5, 2025

5  out of  5
rating by Paul Stanley
"Great insurance always treated me well"
We responded:
"Thanks for the 5 Star Review Paul! We appreciate your business!"
Profile photo of Juju B

Juju B

June 4, 2025

5  out of  5
rating by Juju B
"Brittney was great! She made the switching process so easy. She was honest and never pushy."
We responded:
"Thank you for the 5 Star Review Juju! Glad making the switch was easy for you! Welcome aboard and thanks for your business!"
Profile photo of Brandon Hargett

Brandon Hargett

May 5, 2025

5  out of  5
rating by Brandon Hargett
"Brittany was wonderful and helped me get the best policy for me, and saved me a lot of money by switching to State Farm!!"
We responded:
"Thank you so much for the 5 Star Review, Brandon! We're thrilled to hear Brittany provided such great service and helped you choose the right coverage and save money! We appreciate you choosing the Brian Payne State Farm team and look forward to being here for you! Bp"
Profile photo of Torey Weston

Torey Weston

April 29, 2025

5  out of  5
rating by Torey Weston
"Quick and friendly service. Good quote rate with bundling home and auto."
We responded:
"Thank you so much for the 5 Star review Torey! Glad to hear you had a great experience and that bundling your home and auto worked out well! Welcome to my agency and thank you for your business!"