State Farm® Insurance Agent Brian Payne
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shelley Prater
October 24, 2025
5
out of
5
rating by Shelley Prater
"Brittney was so helpful! She listened to what I needed and guided to a policy that fit! Thank you for a great experience!"
We responded:
"Hey Shelley! Thanks for the wonderful compliment and the 5 Star Review! I'm so glad that Brittany was able to help you with a remarkable experience! Welcome back! Bp"
Josh Thomas
October 23, 2025
5
out of
5
rating by Josh Thomas
"Lashawna my agent was phenomenal. Super helpful and informative."
We responded:
"Hey Josh! I'm so glad to hear you had a remarkable experience working with Lishawana! Thanks for the fantastic compliment and the 5 Star Review! We truly appreciate it! Welcome back to my State Farm Insurance Agency! Bp"
Kassy McCall
October 23, 2025
5
out of
5
rating by Kassy McCall
"They were very kind, patient and understanding of my situation and helped me switch auto insurance very easily for a great price!!!"
We responded:
"Hi Kassy! Thanks so much for the kind words and the 5 Star Review! I'm so glad we were able to help you save money on your car insurance! Welcome to my State Farm Insurance Agency! Bp"
Dewey Harrison
October 22, 2025
5
out of
5
rating by Dewey Harrison
"I was paying over double the cost for insurance on my Ram 1500. This is awesome to save money with State Farm through Brian Payne!!!!"
We responded:
"Hey Dewey! That's great news! I'm glad we were able to help you save money on your insurance! Thanks for the 5 Star Review and the great compliment! We appreciate it! Welcome to my State Farm Insurance Agency! Bp"
Kala Lykins
October 21, 2025
5
out of
5
rating by Kala Lykins
"Heather was great to work with! Was very helpful when quoting insurance, responded quickly and answered all questions I had. She made switching an easy process and saved me $$$."
We responded:
"Hi Kala! I'm so glad to hear you had a remarkable experience with Heather. Thank you so much for the wonderful compliment and the 5 Star Review! Thanks for switching to my State Farm agency! Bp"
Cherie Cooper
October 7, 2025
5
out of
5
rating by Cherie Cooper
"Brittney was my agent and she was very helpful and intuitive for my needs I appreciate her being so helpful and understanding. She was very patient and explained many different aspects of insurance policy’s these days thanks again Brittney for your patience and help 🤩"
We responded:
"Cherie, I'm so glad to hear you had a great experience and that Brittany was able to help you! Thank you so much for the 5 Star Review and thanks for your business! Bp"
Lake Runner
October 7, 2025
5
out of
5
rating by Lake Runner
"Spoke with Lishawna today about comparing car insurance. She was quick to get us the info we needed and we are now saving $550+ per year. Everything is all set with no hassle or issues. We appreciate the “feels like family” experience and exceptional care from Lishawna for what we need."
We responded:
"I'm so glad to hear you had about your experience with my agency and that Lishawna took great care of you! Thanks for the wonderful compliment and the 5 Star Review! Thank you for your business and welcome to the family! Bp"
Steve Cummings
October 7, 2025
5
out of
5
rating by Steve Cummings
"excellent and timely service from Brittany and saved some money, too. Great experience"
We responded:
"Steve, thanks so much for the compliment and the 5 Star Review! We appreciate your business! Welcome to my agency! Bp"
John Sininger
October 2, 2025
5
out of
5
rating by John Sininger
"I got an insurance quote much cheaper than my current insurance. They did an awesome job fixing this for me."
We responded:
"Thanks so much for the compliement and for the 5 STAR Review John! We appreciate it! Thanks for your business and welcome to our agency! Bp"
McKinley Boyer
September 26, 2025
5
out of
5
rating by McKinley Boyer
"Brian is wonderful to work with. Easy to talk to and caring"
We responded:
"McKinley, thank you so much for the 5 Star Review and the gracious compliment! The feeling is mutual! It's a pleasure to do business with you! Bp"
John John
September 25, 2025
5
out of
5
rating by John John
"Very good at their job and very professional also I was very pleased with all my guestions answered.Thank you Heather"
We responded:
"John, thank you so much for the kind words and the 5 Star Review! We truly appreciate the compliment! I'm glad to hear Heather was able to take care of everything for you. Thanks again and welcome to my agency! Bp "
Tina Kinney
September 20, 2025
5
out of
5
rating by Tina Kinney
"Lishawna exemplified knowledge and understanding of the coverage that I needed for both, vehicle and home insurance…she saved me a lot and also better coverage! Not only a great insurance company but also Brian Payne, the company agent, saw me in public and acknowledged me as being part of the State Farm Family! Now what Insurance Company does that???!!!🤗"
We responded:
"Tina you've been part of our family for a long time, we just made it official! Thank you so much for the kind words and the 5 Star Review and thank you for your business! Bp"
jake truesdell
September 15, 2025
5
out of
5
rating by jake truesdell
"Very nice people and good price!"
We responded:
"Thanks for the compliment and the 5 Star Review Jake! We appreciate your business! Bp"
Joyce Manley
September 3, 2025
5
out of
5
rating by Joyce Manley
"Very friendly and reasonable price."
We responded:
"Hi Joyce! Thank you so much for the compliment and the 5 Star Review! We truly appreciate it! Thanks for your business! Bp"
John Mack
August 26, 2025
5
out of
5
rating by John Mack
"Heather was wonderful, super, kind, terrific, pleasant, and a very knowledgeable lady as she signed up my family for homeowners insurance and insurance on our four vehicles. What a great employee you have! Thank you! John & Lois Mack, and daughter, Barbara Malka"
We responded:
"John thank you so much for the wonderful compliment and the 5 Star Review! I'm so glad to hear you had a great experience with Heather! Thank you for your business. We're all very happy to have you and your family come on board with my agency! Bp"
Jennifer Ruggles
August 12, 2025
5
out of
5
rating by Jennifer Ruggles
"Lishawna is so sweet and was awesome. She was so quick to respond with a quote. Answered all my questions in getting me the right coverage and always a pleasure to work with."
We responded:
"Hi Jennifer! I'm glad Lishawna was able to take great care of you! Thank you for the kind words and the 5 Star Review! Thank you for your business. We appreciate you! Bp"
John Keaton
August 11, 2025
5
out of
5
rating by John Keaton
"Brittany was awesome"
We responded:
"Thanks for the compliment and the 5 Star Review, John! We certainly appreciate it and thank you for your business! Bp"
James Bradford
August 1, 2025
5
out of
5
rating by James Bradford
"Was paying $113/ with a $2,000 deductible through progressive for 7 years. Brittany here at state farm got me a better rate with $123/Month $500 deductible. Defiantly recommended giving her a call if your looking for better rates."
We responded:
"Hey James! Really glad to hear the you had a great experience switching to my agency! Thanks so much for your business and thanks for the 5 Star Review!"
Gretchen Usleaman
July 29, 2025
5
out of
5
rating by Gretchen Usleaman
"Brittany was great to work with and saved me quite a bit of money. She made the process to switch to State Farm very easy!"
We responded:
"Hi Gretchen! Thank you for the compliment and the 5 Star Review! I'm glad you had a great experience switching to State Farm and my agency! Thank you for your business! Bp"
Melissa Hamm
July 23, 2025
5
out of
5
rating by Melissa Hamm
"Brittany and Brian got me estimates and insurance coverage in one day. Great deal!!! Thank you guys for making me feel totally covered. Like the saying goes, "when you need them, State Farm is there.""
We responded:
"Thanks for the compliment and the 5 Star Review, Melissa! We certainly appreciate it and thank you for your business! Bp"
Karen Jandes
July 18, 2025
5
out of
5
rating by Karen Jandes
"Heather was very helpful and was very nice. I would recommend this insurance firm to everyone."
We responded:
"Hi Karen! I'm so glad Heather was able to help you! Thank you very much for the compliment and the 5 Star review! We appreciate you! Bp"
Keny Craig
July 15, 2025
5
out of
5
rating by Keny Craig
"Brittany spent time working through the coverage options to save us a tremendous amount of money. We previously had car insurance through Allstate, Progressive, and our home policy through Grange. We are grateful for her willingness to be thorough! Very friendly and personable :) Look forward to establishing business with this agency."
We responded:
"Keny, thanks so much for the wonderful compliment and for the 5 Star Review! I'm glad you had a great experience with Brittany. Thank you for the opportunity to help and thank you for your business! Bp"
Lyndsay Combess
July 15, 2025
5
out of
5
rating by Lyndsay Combess
"Brittany is amazing! I was having trouble getting logged into the app and set up with a new feature and she walked me through the whole process, ensured I had everything squared away, and even followed up with me afterward. She is extremely patient, personable and helpful. When I call State Farm and she answers, I know I'm in good hands!"
We responded:
"Hey Lyndsay! Thanks so much for the 5 Star Review and the wonderful compliment! It's great to hear Brittany was able to help resolve your issue and provide remarkable service to you! Thank you for your business! It's a pleasure to serve you! Bp "
Tammy Spillman
July 14, 2025
5
out of
5
rating by Tammy Spillman
"Brittany was very helpful. She signed me up for a new policy. She went on to explain other policies I may be interested in. Very friendly staff. I would recommend calling and talking to her about saving you money like she did for me. Thank you Brittany for all your help."
We responded:
"Hi Tammy! Thank you for the wonderful compliment and the 5 Star Review! I'm happy to hear Brittany was able to help you and provide remarkable service! Thank you for your business! It's a pleasure to serve you! Bp"
J. Richard Reid
July 7, 2025
5
out of
5
rating by J. Richard Reid
"Great office! Very helpful!! I appreciate how efficient they always are!"
We responded:
"Thank you for the compliment and the 5 STAR Review! Thanks for your business! We appreciate the opportunity! Bp"